Statement 27-03-2020

We have now run out of wood pellets – contact us for current information
01282 841500  hello@AshburnStoves.co.uk

Coronavirus – up-date 24 March 2020

Statement following todays Government advice 24-03-2020

 

  • We continue developing an on-line virtual meeting facility to enable customers to continue their planning – please register your interest here 01282 841500  hello@AshburnStoves.co.uk  and we will follow this up with you
  • The showroom doors are now closed to general public access
  • If you need fuel (pellets) call 01282 841500  hello@AshburnStoves.co.uk  (facebook/messenger messaged may not be sufficient)
  • If you need heating emergency repairs call 01282 841500  hello@AshburnStoves.co.uk  and we will do our utmost to help you

CoronaVirus Statement 23-03-2020

Ashburn are analysing how we can we help our customers with either their existing heating projects, or help them ‘Beat The Queue’ and start getting their new project underway now, so that ‘post virus’ they are a good position to pick up the pieces without further delays.

new project managerWe are soon launching a new ‘Virtual Meeting’ facility which will allow our customers to discuss their plans and start considering feasibility and preparing plans. You will have the opportunity to book a meeting on-lone with our Managing Director, Technical Directer or Project Manager.

While we are developing this you can contact us here to express an interest and we will get back to you ASAP:

01282 841500  hello@AshburnStoves.co.uk 

 



Previous statement – During these difficult times Ashburn are integrating Government advice into our work practices:
1: The health of all our staff is questioned on a daily basis and all staff are aware of the need to isolate themselves from contact with the public.
2: Where work is taking place in an unoccupied property progress is uneffected
3: where work is taking place on an occupied property the decision whether or not to continue will be made in conversation with the client. If work does progress a method to manage the relevant health issues will be agreed.
4: Emergency work: where emergency work is required to maintain heat and hot water, a method to undertake this while reducing any health risk will be agreed with the client.
5: Planning new or future work: We know many people still have plans to install new heating systems, or may need to understand more about renewables in order to reach a decision. Ashburn are happy to undertake as much help/advice/planning as possible; either by phone/email or via meetings arranged in a manner which reduces health risks as far as possible

Categories: wood burning stoves

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